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Terms of Service

Effective date: April 13, 2026

Please read these Terms of Service carefully before using Ovylo. By creating an account or using the app, you agree to be bound by these terms. If you do not agree, do not use Ovylo.

1. About Ovylo

Ovylo is an AI-powered wardrobe management application that allows you to catalogue your clothing, build outfits, and find matching items when shopping. Ovylo is provided by Plika EOOD, Bulgaria. Contact: info@ovylo.app

2. Eligibility

You must be at least 13 years old to use Ovylo. By using the app you confirm that you meet this age requirement. If you are under 18, you confirm that you have your parent or guardian's permission.

3. Your Account

To use Ovylo you must create an account with a valid email address. You are responsible for maintaining the confidentiality of your password and for all activity that occurs under your account. You agree to provide accurate and truthful information and to keep it up to date. Each account is for personal use only.

4. Subscriptions and Payments

4.1 Plans

4.2 Billing

Paid subscriptions are billed in advance on a monthly or annual basis and renew automatically unless you cancel before the renewal date.

4.3 Payment processing

Payments are processed through the platform you subscribe on. On Android, purchases are handled by Google Play Billing, managed through RevenueCat; on iOS (once available), purchases will be handled by Apple's App Store, also managed through RevenueCat. Some purchases may also be processed directly by Stripe. By subscribing, you agree to the terms of the payment provider used for your purchase. We do not store your payment card details in any case.

4.4 Price changes

We may change subscription prices at any time. We will notify you at least 30 days before any price increase takes effect.

4.5 Cancellation

You can cancel your subscription at any time through Settings in the app, or through the app store you subscribed via. Your access to paid features continues until the end of the current billing period.

4.6 Refunds

If you subscribed through Google Play or Apple's App Store, refunds are handled directly by Google or Apple according to their own refund policies — please contact them directly for a refund request. If you subscribed directly through Stripe, and you are in the EU or EEA, you have a statutory right to cancel a digital service within 14 days of purchase and receive a full refund, unless you have already started using the service, and you may contact us at info@ovylo.app.

5. Your Content

You own all content you upload to Ovylo — your photos, wardrobe data, and any other information you provide. By uploading content you grant us a limited, non-exclusive, royalty-free licence to store, process, and display that content solely to provide the Ovylo service to you.

6. AI Features

Ovylo uses artificial intelligence (Claude by Anthropic) to analyse your clothing photos and generate outfit suggestions. AI analysis is automated and may not always be accurate. AI-generated suggestions are for informational purposes only, and we are not responsible for purchasing decisions you make based on them.

7. Acceptable Use

You must not use the app unlawfully, attempt to access another user's account, reverse engineer the app, use automated tools to access it at scale, resell access, upload malware, or use the service in a way that could damage or overload it.

8. Availability and Changes

We aim to keep Ovylo available at all times but do not guarantee uninterrupted service. We may add, change, or remove features at any time, and will notify you of significant changes affecting paid functionality at least 14 days in advance.

9. Intellectual Property

All rights in the Ovylo application, including its design, code, name, logo, and content (excluding your personal content) are owned by us or our licensors.

10. Disclaimer of Warranties

Ovylo is provided "as is" and "as available" without warranties of any kind. We do not warrant that the service will be uninterrupted, error-free, or that AI suggestions will be accurate or suitable for your needs.

11. Limitation of Liability

To the maximum extent permitted by applicable law, we are not liable for any indirect, incidental, special, consequential, or punitive damages. Our total liability to you is limited to the amount you paid us in the 12 months preceding the claim, or €100, whichever is greater. Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud, or any liability that cannot be excluded under applicable law.

12. Governing Law

These Terms are governed by the laws of Bulgaria. Any disputes shall be subject to the exclusive jurisdiction of the courts of Bulgaria. If you are a consumer in the European Union, you also have the right to use the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

13. Changes to These Terms

We may update these Terms from time to time. When we make significant changes, we will notify you through the app or by email at least 14 days before the changes take effect.

14. Contact

If you have any questions about these Terms, please contact us at info@ovylo.app. We aim to respond to all enquiries within 7 business days.

Last updated: July 2026