Terms of Service

Effective date: April 13, 2026

Please read these Terms of Service carefully before using Ovylo. By creating an account or using the app, you agree to be bound by these terms. If you do not agree, do not use Ovylo.

1. About Ovylo

Ovylo is an AI-powered wardrobe management application that allows you to catalogue your clothing, build outfits, and find matching items when shopping. Ovylo is provided by an independent developer.

Contact: info@ovylo.app

2. Eligibility

You must be at least 13 years old to use Ovylo. By using the app you confirm that you meet this age requirement. If you are under 18, you confirm that you have your parent or guardian's permission.

3. Your Account

3.1 Registration

To use Ovylo you must create an account with a valid email address. You are responsible for maintaining the confidentiality of your password and for all activity that occurs under your account.

3.2 Accuracy

You agree to provide accurate and truthful information when creating your account and to keep it up to date.

3.3 Security

If you suspect unauthorised access to your account, contact us immediately at info@ovylo.app. We are not liable for losses caused by unauthorised use of your account if you have not taken reasonable steps to secure it.

3.4 One account per person

Each account is for personal use only. You may not share your account with other people or create accounts on behalf of others without permission.

4. Subscriptions and Payments

4.1 Plans

Ovylo offers three plans:

4.2 Billing

Paid subscriptions are billed in advance on a monthly or annual basis. Your subscription automatically renews at the end of each billing period unless you cancel before the renewal date.

4.3 Payment processing

Payments are processed through the platform you subscribe on. On Android, purchases are handled by Google Play Billing, managed through RevenueCat; on iOS (once available), purchases will be handled by Apple's App Store, also managed through RevenueCat. Some purchases may also be processed directly by Stripe. By subscribing, you agree to the terms of the payment provider used for your purchase (Google Play, Apple App Store, or Stripe, as applicable). We do not store your payment card details in any case.

4.4 Price changes

We may change subscription prices at any time. We will notify you at least 30 days before any price increase takes effect. If you do not cancel before the price change takes effect, you will be charged the new price.

4.5 Cancellation

You can cancel your subscription at any time through Settings → Manage subscription in the app. Your access to paid features continues until the end of the current billing period. We do not offer partial refunds for unused time.

4.6 Refunds

If you subscribed through Google Play or Apple's App Store, refunds are handled directly by Google or Apple according to their own refund policies — please contact them directly for a refund request. If you subscribed directly through Stripe, the EU/EEA statutory cancellation right described above applies, and you may contact us at info@ovylo.app.

4.7 Taxes

Subscription prices may or may not include VAT depending on your location. Any applicable taxes are added at checkout as required by law.

5. Your Content

5.1 Ownership

You own all content you upload to Ovylo — your photos, wardrobe data, and any other information you provide. We do not claim ownership of your content.

5.2 Licence to us

By uploading content to Ovylo you grant us a limited, non-exclusive, royalty-free licence to store, process, and display that content solely for the purpose of providing the Ovylo service to you. We do not use your personal photos for any other purpose.

5.3 Your responsibilities

You are responsible for all content you upload. You confirm that:

5.4 Prohibited content

You must not upload content that is illegal, harmful, offensive, or that infringes on the intellectual property rights of others.

5A. Friends, Chat and Shared Content

5A.1 What it is. Ovylo lets you choose a public username, find other users by their exact username, send and accept friend requests, and send messages to your friends. In a chat you can share items and outfits from your wardrobe, including their photos.

5A.2 Username. Your username is visible to other users. It must be unique and must not impersonate another person or contain offensive, hateful or misleading words. We may change or remove a username that breaks these Terms.

5A.3 What others can see. Only the people you add as friends (and accept as friends) can chat with you. When you share an item or outfit in a chat, the other person can see the photos and details you chose to share. Your wardrobe is not visible to anyone unless you share something.

5A.4 Rules for chat. You must not use chat to:

There is no tolerance for objectionable content or abusive users.

5A.5 Report and block. You can report any message or user from inside a chat, and you can block or remove any user at any time. A blocked user cannot message you or send you friend requests.

5A.6 Moderation. We review reports and act on them, normally within 24 hours. We may remove content, warn, suspend or permanently delete the account of any user who breaks these rules, without refund for the unused period of a paid plan if the account was closed for a serious violation. We may also keep and review reported messages to investigate abuse and to comply with the law.

5A.7 Your responsibility. You are responsible for what you send. Messages are between you and the other person; we do not endorse or guarantee anything users send. Do not share sensitive information (passwords, payment details, ID numbers) in chat.

5A.8 Deleting. When you delete your account your username, friendships, conversations and messages are deleted as described in the Privacy Policy. Messages you already sent may remain visible to the other person until your account is deleted.

6. AI Features

Ovylo uses artificial intelligence (Claude by Anthropic) to analyze your clothing photos and generate outfit suggestions. You understand and agree that:

7. Acceptable Use

You agree to use Ovylo only for its intended purpose. You must not:

8. Availability and Changes

8.1 Availability

We aim to keep Ovylo available at all times, but we do not guarantee uninterrupted service. The app may occasionally be unavailable due to maintenance, updates, or technical issues beyond our control.

8.2 Changes to the service

We may add, change, or remove features at any time. We will notify you of significant changes that affect paid functionality at least 14 days in advance.

8.3 Termination

We reserve the right to suspend or terminate your account if you violate these Terms of Service. If we terminate your account without cause, we will refund any unused subscription time on a pro-rata basis.

You may delete your account at any time through the Settings screen.

9. Intellectual Property

All rights in the Ovylo application, including its design, code, name, logo, and content (excluding your personal content) are owned by us or our licensors. Nothing in these Terms grants you any right to use our intellectual property.

10. Disclaimer of Warranties

Ovylo is provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not warrant that:

To the maximum extent permitted by law, we disclaim all warranties including implied warranties of merchantability and fitness for a particular purpose.

11. Limitation of Liability

To the maximum extent permitted by applicable law, we are not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data or purchasing decisions made based on AI suggestions.

Our total liability to you for any claim arising from these Terms or your use of Ovylo is limited to the amount you paid us in the 12 months preceding the claim, or €100, whichever is greater.

Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud, or any liability that cannot be excluded under applicable law.

12. Governing Law

These Terms are governed by the laws of Bulgaria. Any disputes arising from these Terms or your use of Ovylo shall be subject to the exclusive jurisdiction of the courts of Bulgaria.

If you are a consumer in the European Union, you also have the right to use the EU Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr

13. Changes to These Terms

We may update these Terms of Service from time to time. When we make significant changes, we will notify you through the app or by email at least 14 days before the changes take effect. Your continued use of Ovylo after that date means you accept the updated Terms.

14. Contact

If you have any questions about these Terms, please contact us:

Email: info@ovylo.app

We aim to respond to all enquiries within 7 business days.

Last updated: April 13, 2026